SHIPPING

Processing Time
Orders typically ship within 3 business days. Production times may be slower during busy seasons. The current production time will be posted. Custom shop items may require additional time in production.

Free USA Shipping
Free Standard USA Contiguous States Shipping (Delivery within 5 business days). UPS Ground for instruments and large packages. USPS First Class Mail for small packages.

Alaska, Hawaii, and U.S. territories
Our website will calculate shipping rates based on the item and address. USPS Priority Mail (Delivery within 3 business days. Including Alaska, Hawaii, and U.S. territories).

3-Day USA Shipping
3-Day USA Shipping (Delivery within 3 business days. Including Alaska, Hawaii, and U.S. territories). UPS 3-Day or USPS Priority Mail.

International Shipping
(DHL Worldwide® or USPS Priority Mail International (Delivery in 3-10 business days. It may be subject to import duties, taxes, and customs clearance fees which vary by country and region. International orders are insured.)

Rates are calculated on the shopping cart page or during checkout.

Australia, Austria, Belgium, Canada, Chile, China, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Greenland, Hong Kong, Hungary, Iceland, Ireland, Israel, Italy, Japan, Latvia, Lithuania, Luxembourg, Malaysia, Malta, Mexico, Monaco, Netherlands, New Zealand, Norway, Poland, Portugal, Spain, Sweden, Switzerland, United Kingdom

Lost, Damaged, or Stolen Packages
If your package is lost or damaged, contact us to begin the claim process. Once the claim is processed, we can send a replacement.

If your package shows delivered but is missing, we suggest first asking neighbors if they are holding the package for you. If you suspect the package has been stolen, then we can help contact the carrier to begin the claim process and possibly open up an investigation. We are not responsible for packages after they show delivered by the carrier.

USPS Tracking Website
UPS Tracking Website
DHL Tracking